On April 14, 2023 at 07:18 UTC, Bitrue's hot wallet was compromised; attackers withdrew ~$23M in ETH, QNT, GALA, SHIB, HOT, MATIC. Compromised wallet represented <5% of total exchange funds.

Bitrue tweeted: We have identified a brief exploit in one of our hot wallets on 07:18 (UTC), 14 April 2023. We were able to address this matter quickly and prevented the further exploit of funds. The attackers were able to withdraw assets worth approximately 23M USD in ETH, QNT, GALA, SHIB, HOT and MATIC. The affected hot wallet only holds less than 5% of our overall funds. The rest of our wallets remain secure and have not been compromised.To conduct additional security checks, Bitrue will temporarily suspend all withdrawals and will reopen withdrawals on 18 April 2023. We seek your understanding and patience at this time. All identified users who are affected by this incident will be compensated in full.