According to on-chain investigator ZachXBT, the crypto payment service provider Transak recently fell victim to a ransomware attack. Transak reported that the incident occurred when an attacker accessed an employee's laptop without authorization through a sophisticated phishing attack. The attacker used the stolen credentials to log into the system of a third-party KYC vendor used for document scanning and verification services. As a result, the attacker gained access to specific user information stored in the vendor’s dashboard.